Integrations

Connect your apps with one sign-in each

The AI agent looks things up and takes actions in the tools you already use. You sign in once per app, choose what it may do, and every lookup is logged on the conversation.

Apps for the AI agent

What the agent can use

The agent reaches each app through MCP, an open standard for giving AI tools safe access to other apps. The first four are in early access. The rest are on the way.

Stripe

Payments

Finds charges, invoices and subscriptions for the customer who is asking.

Find chargesResend invoiceRefund with approval
Early access

PayPal

Payments

Checks payments and refund status on PayPal orders.

Find paymentsRefund status
Coming

Square

Payments

Looks up Square payments and receipts.

Find paymentsSend receipt
Coming

Chargebee

Billing

Reads plans, invoices and renewal dates.

Plan detailsNext invoice
Coming

Paddle

Billing

Checks subscriptions and transactions sold through Paddle.

SubscriptionsTransactions
Coming

Shopify

Store

Finds orders, shipping status and returns for the shopper.

Order statusStart a returnEdit address
Early access

Recharge

Subscriptions

Reads and changes subscription orders the customer confirms.

Skip an orderChange date
Coming

ShipStation

Shipping

Gets tracking links and shipment status.

Tracking linkShipment status
Coming

HubSpot

CRM

Shows the account, owner and open deals next to the ticket.

Account ownerOpen dealsLog a note
Early access

Attio

CRM

Reads company and person records from Attio.

Company recordLog a note
Coming

Pipedrive

CRM

Shows deals and owners for the customer's company.

DealsOwner
Coming

Salesloft

Sales

Tells sales when a customer they work with writes in.

Notify owner
Coming

Close

CRM

Reads leads and recent activity in Close.

Lead detailsActivity
Coming

Gong

Calls

Finds recent calls with the account for context.

Recent calls
Coming

Omniscient

CRM

Brings in account facts, deals and contracts. Built by the same team.

Account factsDealsContracts
Coming

GitHub

Code

Checks recent releases and links issues to tickets.

Recent releasesLink issue
Coming

GitLab

Code

Checks recent deploys and links issues to tickets.

Recent deploysLink issue
Coming

Linear

Issues

Files bugs with the customers attached and tells them when the fix ships.

File a bugLink issueStatus updates
Early access

Jira

Issues

Files and links Jira issues from a conversation.

File a bugLink issue
Coming

Confluence

Docs

Reads internal docs so answers match how your product works.

Search docs
Coming

Sentry

Errors

Looks for errors that match what the customer saw.

Find errorsError count
Coming

Datadog

Monitoring

Checks service health when many people report the same problem.

Service health
Coming

PagerDuty

On-call

Pages on-call during an outage once a person approves.

Page on-call
Coming

Vercel

Deploys

Checks recent deploys when a bug report comes in.

Recent deploys
Coming

Cloudflare

Network

Checks DNS and site status for the customer's domain.

Domain status
Coming

Supabase

Database

Reads account rows you allow, like plan or usage.

Account lookup
Coming

Slack

Chat

Posts hard tickets to a channel and brings answers back.

Post to channelAsk an expert
Coming

Notion

Docs

Reads your Notion pages as knowledge.

Search pages
Coming

Asana

Tasks

Creates a task when a ticket needs follow-up work.

Create task
Coming

monday.com

Work

Adds items to a board from a conversation.

Create item
Coming

ClickUp

Tasks

Creates and links tasks from tickets.

Create task
Coming

Airtable

Data

Looks up rows in a base you choose.

Find record
Coming

Box

Files

Reads files you share with the agent as knowledge.

Search files
Coming

PostHog

Analytics

Checks what a user did in your product before writing in.

Recent events
Coming

Amplitude

Analytics

Reads a user's recent product activity.

User activity
Coming

Klaviyo

Email

Checks email and SMS subscriptions.

Subscription statusUnsubscribe
Coming

Customer.io

Messaging

Checks which messages a customer was sent.

Sent messages
Coming

Postscript

SMS

Checks SMS subscriptions for shoppers.

Subscription status
Coming

Intercom

Support

Reads past Intercom conversations while you move over.

Past conversations
Coming

Gorgias

Support

Reads past Gorgias tickets while you move over.

Past tickets
Coming

Cal.com

Scheduling

Books a call at a time the customer picks.

Book a call
Coming

Calendly

Scheduling

Shares booking links and checks upcoming meetings.

Booking linkUpcoming meetings
Coming

DocuSign

Signing

Checks where a contract is in the signing process.

Envelope status
Coming
You stay in control

You choose what each action needs

Every action gets a risk level. Money and account changes can always wait for a person.

Runs on its own

Safe

Lookups and low-risk steps, like sending a tracking link or resending an invoice.

Customer confirms

Ask the customer

The customer taps a button in the chat first, like when changing a delivery date.

Staff approves

Ask your team

A card waits in the side panel until someone on your team approves, like a refund over your limit.

Built into the inbox

Integrations you can use today

These come with the open source inbox. Turn them on in Settings, with or without the AI agent. Live

Webhooks

Send conversation and message events to any URL you choose.

Dashboard apps

Show your own web app in a side panel next to each conversation.

Agent bots

Connect your own bot to any inbox through a webhook.

Slack

Reply to customers from a Slack channel.

Linear

Create and link Linear issues from a conversation.

Platform API

Create accounts, users and inboxes from your own system.

Shopify

See a contact's Shopify orders in the side panel.

Stripe

See a contact's Stripe details in the side panel.

Google Translate

Translate messages from customers into your language.

Dyte

Start a video call from a chat.

Dialogflow

Use a Dialogflow bot on an inbox.

LeadSquared

Sync contacts and conversations to LeadSquared.

Your own tools

Bring your own systems

Custom tools

Point the agent at your in-house API and it becomes a tool like any other app. You set the risk level and limits for each action.

Coming

MagpieReply MCP server

Let your own AI tools, like Claude, ChatGPT or Cursor, read your tickets, customer summaries and bug reports.

Coming
Questions

Common questions

How does sign-in work?

Click Connect next to an app and sign in to it as you normally would. MagpieReply stores the access it gets in encrypted form, and you can disconnect at any time.

What data can the agent see?

Only records for the customer who is asking. The agent checks who the customer is first, and code fills in their ID for every lookup. The model never picks whose data to read.

Can I limit what the agent does?

Yes. You turn each action on or off and give it a risk level. You can also set amount limits, like refunds up to $50, and a daily cap.

What happens if an app is down?

The agent hands the conversation to your team with a note about which app failed. Nothing runs twice when the app comes back.

Can I ask for an app that is not listed?

Yes. Email hello@magpiereply.com with the app you need.

Connect the apps your team already uses